You will usually receive a response in 24 hours, but sometimes the whole team is lost in the field, so it could be longer. . .
Privacy and Refund Policy
Privacy Policy
TBG respects and protects your privacy. TBG will never sell or rent your personal information to other individuals or companies. When you make a donation, your name will be included in TBG newsletters and other publications. If you do not wish to share your name, or you choose to make your donation anonymously, TBG will not publish your name.
When you create an account with TBG you will receive an acknowledgment of your donation for your records, and occasional email and postal delivery updates. If you do not wish to hear from us, simply press unsubscribe at the bottom of emails, or contact us to stop receiving postal deliveries.
Links: This web site contains links to other sites. Please be aware that TBG is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
Gift Donations: If you make a donation as a gift on TBG's website, we will keep the gift recipient’s information confidential the same way that we keep your information confidential.
Changes to the Policy: TBG periodically reviews and updates our policy for communicating with you via occasional email updates. We will post any updates about that policy on our website.
Refund Policy
If you have made an error in making your donation or change your mind about contributing to TBG, we will honor your request for a refund made within 5 business days of your donation. To request a refund, call 520 647-1434 (US). Refunds are returned using the original method of payment, except cash donations will be returned via check. If you made your donation by credit card, your refund will be credited to that same credit card.
Refunds for any products may be made within 15 days of receipt of item(s), upon item return. Call 520 647-1434 for arrangements.
Refunds policies for activities such as workshops and internships are given on the application pages for those activities.
